400-622-8284
zixun@feac.cn
UNIT GROUP 4516 旅游顧問TOURISM AND TRAVEL ADVISERS
TOURISM AND TRAVEL ADVISERS plan and organise travel and accommodation for clients, and provide travel and accommodation information to tourists.
旅游顧問計劃和組織對客戶的旅游和住宿，并提供給游客的旅行和住宿信息。
技能要求 Indicative Skill Level：
指示的技能水平：
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
本組中大多數職業有相當的技能水平與下述資質和經驗。
In Australia:
在澳大利亞：
AQF Certificate II or III (ANZSCO Skill Level 4)
AQF證書II或III（ANZSCO 4級水平）
In New Zealand:
在新西蘭：
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
新西蘭注冊2級或3級資質（ANZSCO 4級水平）
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
一年以上相關經驗可以代替上述資格。在某些情況下，相關經驗和/或培訓可能是除了正式的資格要求。
主要職責 Tasks Include：
任務包括：
• determining clients' requirements for travel, accommodation and special interests
•確定客戶的需求，旅行，住宿和特殊利益集團
• suggesting itineraries based on available travel routes and cost, availability and convenience of transport
•表明基于現有的旅游路線和行程，可用性和成本，交通便利
• making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
•制作和確認的旅游和住宿預訂并通知客戶船和飛機，公共汽車，火車連接
• notifying clients of travel dates, baggage limits, and medical and visa requirements
•通知客戶的旅行日期，行李的限制，以及醫療和簽證要求
• providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
•提供旅游景點和旅游信息，和處理丟失和被盜的文件的程序
• assisting with travel clearances
•協助旅游間隙
• collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
•收取款項的發放客戶的行程，相關資料，旅行和住宿券券
• providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
•提供旅行保險信息，相關的政府法規，如海關法規，并使用信用卡、旅行支票
• answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
•回答游客提供旅游建議，查詢出行路線，住宿和當地的習俗
• providing literature and information on local and interstate tours and places of interest
•提供當地和州際旅行和有趣的地方文獻信息
• discussing transport availability and cost
•討論運輸的可用性和成本
• may work in a call centre
•可能在呼叫中心工作
Occupations:
職業：
451611 Tourist Information Officer
451611旅游信息官
451612 Travel Consultant
451612旅游顧問
451611 TOURIST INFORMATION OFFICER
451611旅游信息官
Alternative Title:
－：
Tourist Adviser
旅游顧問
Provides travel and accommodation information to tourists. May work in a call centre.
提供旅行和住宿信息的游客。可以在一個呼叫中心的工作。
Skill Level: 4
技能要求：4
451612 TRAVEL CONSULTANT
451612旅游顧問
Alternative Title:
－：
Travel Agent
旅行社代理人
Plans travel, accommodation and associated arrangements for clients and makes travel bookings. May work in a call centre.
計劃旅行，住宿和客戶相關的安排，使旅游預訂。可以在一個呼叫中心的工作。
Skill Level: 4
技能要求：4
Specialisations:
專業：
Business Travel Consultant
商務旅行顧問
Domestic Travel Consultant
國內旅游顧問
International Travel Consultant
國際旅行顧問
