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UNIT GROUP 2252 信息通訊技術銷售職業人員 ICT SALES PROFESSIONALS
ANZSCO 2252 信息通訊技術銷售職業人員職責概述
• 信息通訊技術銷售職業人員負責管理客戶賬戶，并代表公司向有關企業以及其他方面的組織機構銷售一系列計算機硬件，軟件和其他信息通訊商品和服務 ICT SALES PROFESSIONALS manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.
ANZSCO 2252 信息通訊技術銷售職業人員技能要求 Indicative Skill Level
• 此類別的大多數職業要求本科或本科以上學歷。至少5年的工作經驗和/或銷售證明可以代替正式的學歷要求。有時，除了正式的學歷要求，還需要相關的工作經驗 和/或在職培訓經歷。可能需要注冊或工作許可。 (ANZSCO 技能一級) Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).
ANZSCO 2252 信息通訊技術銷售職業人員主要職責 Tasks Include
• 通過商務目錄和其他來源編輯潛在客戶列表 compiling lists of prospective client businesses using trade directories and other sources
• 獲取并更新雇主和競爭者的商品和服務以及市場情況方面的信息 acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
• 拜訪老客戶和潛在客戶以建立或開拓市場營銷機會 visiting regular and prospective client businesses to establish and act on selling opportunities
• 評估客戶的需求，解釋的商品和服務以滿足他們的需求 assessing customers' needs and explaining the goods and services which meet their needs
• 向已有和潛在客戶推銷雇主的信息通訊技術方面的商品和服務 promoting employers' ICT goods and services to existing and prospective clients
• 引用和協商定價和信用條款并完成合同和記錄訂單 quoting and negotiating prices and credit terms, and completing contracts and recording orders
• 安排商品交付，設備安裝和提供服務 arranging delivery of goods, installation of equipment and the provision of services
• 向銷售管理部門就銷售活動和信息通訊技術商品和服務的市場開拓做報告 reporting to sales management on sales made and the marketability of ICT goods and services
• 跟蹤客戶情況并確保對其購買的信息通訊技術商品和服務的滿意，可做適時的調整并解決產生的問題 following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
• 提交銷售報告，并保持對產生的貿易花費的記錄 preparing sales reports, and maintaining and submitting records of business expenses incurred
ANZSCO 2252 信息通訊技術銷售職業人員職位列表 List of occupations
• 225211 信息通訊技術客戶經理 ICT Account Manager
• 225212 信息通訊技術貿易開拓經理 ICT Business Development Manager
• 225213 信息通訊技術銷售代表 ICT Sales Representative
225211 信息通訊技術客戶經理 ICT ACCOUNT MANAGER
• 主要負責管理向既有的客戶銷售計算機硬件，軟件和服務并確認在這些客戶中更多的銷售機會的開拓，建立新的客戶群，提高客戶滿意程度并協調信息通訊技術提案 和投標的準備和描述 Manages sale of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of ICT sales proposals and tenders.
• 技術等級：1 Skill Level: 1
225212 信息通訊技術貿易拓展經理 ICT BUSINESS DEVELOPMENT MANAGER
• 識別新的信息通信技術貿易機會，以進一步提高市場占有率并且了解客戶的需求，促進商品服務。管理一些關鍵客戶的賬目 Identifies and generates new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. May manage some key customer accounts.
• 技術等級：1 Skill Level: 1
225213 信息通訊技術銷售代表 ICT SALES REPRESENTATIVE
• 發展并把握計算機硬件，軟件和信息通訊技術服務的銷售機會 Develops and converts sales opportunities into sales of computer hardware, software and ICT services.
• 技術等級：1 Skill Level: 1
